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Effective January 1, 2018, any Hatchlift Products not purchased from Hatchlift or one of our authorized Retail outlets are not covered under the Warranty or the Exchange Policies.
Install the Hatchlift kit when temperatures are above 50 degrees. If possible, work with a helper. A variable speed drill is HIGHLY recommended. Self tapping screws can strip if over tightened. When attaching the mounting plate, hand tighten the screws.
The mounting plate location can be moved closer or further in from the top and edge of the door to accommodate proper door swing. If the plate location is moved, check the door's operation before installing.The spring can install on either side of the curved bracket by turning the ball around.
If installing Hatchlift Kits on both sides of a door, upper and lower brackets must be installed in the approximate same location on the both sides of the door. The cylinder end of spring installs on the curved bracket, pointed down when closed.
When finished with the installation, disconnect springs and allow 48 hours for the mounting plate to finish adhering to the door. When not in use or in storage, disconnect springs.