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Effective January 1, 2018, any Hatchlift Products not purchased from Hatchlift or one of our authorized Retail outlets are not covered under the Warranty or the Exchange Policies.
Just wanted to let you know that the kit arrived and has been installed. What an improvement! The space under our very heavy Queen bed might as well have been on the moon for all of the use we were able to get out of it but now it is as easy to access as our wardrobe and linen closet! This is our third order of equipment from Hatchlift for two different 5th wheel rigs and your products and excellent sizing and installation instructions have made our adventures in both rigs significantly more enjoyable!
Marc and Laurel Grimm