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Effective January 1, 2018, any Hatchlift Products not purchased from Hatchlift or one of our authorized Retail outlets are not covered under the Warranty or the Exchange Policies.
Q - Why do you recommend disconnecting the spring when not in use?
A - Disconnecting any gas spring eliminates the stress load placed on the surface it is supporting and will also extend the life of the spring. Store in an upright position with the rod end pointing down.